PRIVACY POLICY
Introduction
At Esnan Dental Clinics, the security and confidentiality of your personal data are our top priority. This policy explains how personal data collected through our website is processed, the purposes of processing, sharing details, retention periods, and your rights.
Data Controller
Company Name: ESNAN AĞIZ DİŞ SAĞLIĞI VE SAĞLIK HİZMETLERİ SAN. VE TİC. A.Ş.
Address: Sultançiftliği, Eski Edirne Asf. No:577 Floor:1, 34265 Sultangazi/İstanbul, Türkiye
Contact: kvkk@esnan.com.tr | From Türkiye: 444 1 657 | International: +1-734-530-1001
Registered e-mail (KEP): esnanagizdissagligi@hs01.kep.tr
Personal Data We Process
- Identity data: Name, surname, ID number, passport information
- Contact data: Phone number, email address, physical address
- Health data: Diagnosis, treatment, medical history, X-ray, analysis
- Service data: Appointment records, treatment notes
- Technical data: IP address, cookies, session logs
Purposes of Processing
- Planning and providing healthcare services
- Managing appointments and treatment process
- Fulfilling legal obligations
- Customer satisfaction, marketing, analysis
- Handling legal procedures
Legal Basis (KVKK Articles 5–6)
- Explicit consent
- Legal obligation
- Contract establishment/performance
- Vital interest
- Fulfillment of legal requirements
Data Transfers
- Domestic: Ministry of Health, SGK, insurance companies, authorized institutions
- International: Based on explicit consent and with security measures
Retention Period
Health data stored for at least 5 years; other data retained as needed.
Your Rights
- Learn whether your data is processed
- Request correction or deletion
- Learn retention duration
- Request stopping processing
- Request information on data sharing
- Request compensation if harmed
To exercise your rights: kvkk@esnan.com.tr
Security Measures
Encryption, access restrictions, logging, and administrative precautions.
Policy Updates
Updated when necessary and published on the website.
