Personal Data Protection Policy

Introduction

As Esnan Dental Clinics, we attach great importance to the privacy and security of your personal data. In accordance with the Personal Data Protection Law No. 6698 (“KVKK”) and applicable regulations, we inform you about how your data is collected, processed, transferred, and your legal rights.

Data Controller

Company Name: ESNAN AĞIZ DİŞ SAĞLIĞI VE SAĞLIK HİZMETLERİ SAN. VE TİC. A.Ş.
Address: Sultançiftliği, Eski Edirne Asf. No:577 Floor:1, 34265 Sultangazi/İstanbul, Türkiye
Contact: kvkk@esnan.com.tr | From Türkiye: 444 1 657 | International: +1-734-530-1001
Registered e-mail (KEP): esnanagizdissagligi@hs01.kep.tr

Personal Data That May Be Processed

• Identity Information (Name, Surname, ID/Passport number)
• Contact Information (phone, e-mail, address)
• Health Information (examination records, imaging results, prescriptions)
• Financial Information (payment details, invoices)
• Web/Campaign Data (cookies, IP address, form data)
• Audio/Visual Records (with explicit consent)

Purposes of Processing

• Providing and planning healthcare services
• Recording treatment processes
• Patient satisfaction management
• Appointment and examination management
• Legal reporting (Ministry of Health, TDB, SGK, etc.)
• Financial transactions
• Marketing and promotional activities (with explicit consent)

Legal Basis

Your data is processed based on KVKK Articles 5 & 6:

• Explicit consent
• Legal obligation
• Establishment/performance of a contract
• Vital interests
• Compliance with legal requirements

Sensitive Personal Data

Health data is processed only with explicit consent and stored with enhanced security measures.

Data Transfer

May be transferred to authorized institutions or international partners (with consent).

Retention Period

• Health data: 5 years
• Other data: for as long as necessary
  Data is deleted or anonymized when no longer required.

Your Rights

• Learn whether personal data is processed
• Request deletion or correction
• Learn the parties data is shared with
• Request compensation for damages

You may apply via:
📧 kvkk@esnan.com.tr
📮 Registered e-mail (KEP)

Security Measures

• Firewalls
• Access logs
• Encryption
• Digital signature & timestamp

Policy Changes

Updates are published on www.esnandentalclinics.com.