TEMOS International Healthcare Accreditation

Why TEMOS
Accreditation?

TEMOS International is a Germany-based independent accreditation body that audits the international patient experience end to end. Esnan Dental Clinics achieved the highest possible score in the "Excellence in Dental Tourism" audit and became Türkiye's first dual-accredited (JCI + TEMOS) dental clinic.

Key facts

  • 100%

    Highest possible score achieved in the audit

  • First

    Türkiye's first dual-accredited (JCI + TEMOS) dental clinic

  • 2

    Separate TEMOS certificates: Dental Tourism and Quality in Dental Care

Scope and criteria

  • The "Excellence in Dental Tourism" accreditation documents the entire international patient journey
  • Highest possible score achieved in the audit
  • Türkiye's first dual-accredited clinic: JCI + TEMOS
  • Multilingual communication, transparent pre-treatment pricing, and a mandatory written treatment plan
  • Transfer, accommodation, and companion arrangements conducted under audited standards
  • Post-treatment remote follow-up and complication management procedures

What does TEMOS measure that JCI doesn't?

While JCI focuses on clinical safety, TEMOS centers on the experience of the international patient: from first contact through post-return follow-up, it measures communication quality, transparency of information, cultural fit, pricing clarity, and complaint resolution time. The two accreditations don't replace one another — they complement each other.

Why is the perfect score distinctive?

In most TEMOS audits, clinics pass with conditions on certain items and must submit a corrective action plan. Esnan Dental Clinics scored full marks across every audit criterion, achieving a result that required no corrective action.

What it concretely means for international patients

It means a written, fixed-price treatment plan before treatment begins, a patient coordinator in your own language, digital file sharing after treatment, and continued follow-up rights even after you return home.